PayLine Join the pilot

Pilot · US property managers · USD

Rent, paid by phone.

An AI agent answers your payment line, finds the tenant's balance and texts a receipt. The card number goes on the keypad, so it never reaches the AI, the recording or our servers.

Join the pilot See a call, step by step

01 / 05

Picks up within two rings.

It says it's an AI assistant and that the call is recorded, before anything else.

Finds the balance.

Caller ID first, then the unit number and billing ZIP. It never states an amount your ledger didn't return.

Reads it back. Waits for yes.

Amount, any fee and the tenant's name, then a spoken yes before anything is charged.

Keypad only. Never out loud.

While the card is typed, the AI, the recording and the transcript are muted.

Receipt by text.

Amount, card last 4 and a confirmation number. Email too, when one is on file.

Live call0:04

Northgate Apartments · payments

Ring 1Ring 2Answered
"Hi, you've reached Northgate Apartments payments. I'm an AI assistant and this call is recorded. Are you calling to make a payment?"
"Yeah, I want to pay my rent."

Verify payer

  • Caller ID matched✓
  • Unit 4B, spoken✓
  • Billing ZIP✓
Balance from ledger$1,450.00Due Nov 1 · min $200 · max $1,450

Read-back

Payer
Dana Ruiz
Amount
$1,450.00
Fee
$0.00
"Yes."

Secure keypad entry

AI mutedRecording silentTranscript paused
123456789*0#

Text message

Northgate Apartments

Payment received: $1,450.00
Visa ending 4242
Confirmation PL-7Q4K-2291

Delivered · 0:02:41 into the call

Mockup · example data only

The card takes a different road.

Card digits go from the keypad to Telnyx, then a PCI-certified vault, then your processor. PayLine's code only ever sees tokens.

  1. KeypadTenant types the card
  2. Telnyx PayCollects it, mutes AI and recording
  3. PCI vaultSwaps digits for tokens
  4. Your processorYour own merchant account
tokens only ↓
PayLineReceives tokens, brand and last 4. Never the number, never the CVV.

Ask for a person. Get one.

Every call ends one of two ways: a posted payment with a receipt, or a transfer to your office.

Every call, on one screen.

Calls, payments, failures, redacted transcripts and recordings, for your office manager.

Northgate ApartmentsToday
TimePayerOutcomeAmount
9:12Unit 4B · Dana R.$1,450.00
9:40Unit 2A · M. Okafor$600.00
10:05Unit 7C · J. LeeTransferred—
10:31Unit 1D · P. Shah$1,125.00
Transcript · redacted

AI: When it's time, type your card number on your keypad. Please don't read it out loud.

Caller: Okay. My card is [redacted]

AI: Let's stop there — the keypad keeps your card private.

Mockup · example data only

What the pilot has to prove.

These are our pilot targets, not results. PayLine has not taken a live payment yet.

0%
Target · at leastof payment calls finished without a transfer to staff
<0 min
Target · medianto pay a balance end to end, without a human
0
Targetcard data stored or logged anywhere in PayLine
0%
Target · at leastof receipts delivered

Pilot pricing.

Prices we're testing with pilot clients. You keep your own processor account.

Starter

$99/month

plus $0.75 per completed payment

Growth

$249/month

500 completed payments included, then $0.50 each. ACH and Spanish when they ship.

Be one of the
first three.

We're looking for 3 US property managers to pilot PayLine. Live payments start only after Telnyx's PCI attestation and a QSA review are in hand.

Request a pilot spot